Dialysis transport

Dialysis transport in Perth

Three sessions a week, four or five hours on the machine, for years. Dialysis transport isn't an occasional errand. It's roughly 150 trips a year that your treatment depends on. We set it up once as a standing booking and then simply keep showing up.

Set up dialysis transportCall 0450 393 397
  • ~150 trips a year, one booking
  • Fatigue & fistula care understood
  • PTSS purple card accepted
Why it's different

The trip home is the hard one

Most transport bookings treat both legs the same. Dialysis doesn't work that way. You go in tired and you come out flattened: dropped blood pressure, cramping, cold, occasionally nauseated, and in no state to wait forty minutes at a kerb for a vehicle that may or may not be accessible.

So we plan the return leg as the important one. Your driver knows roughly when your session ends, knows to have the vehicle warm, knows not to make conversation if you'd rather sit quietly, and knows to take care around a fistula arm when helping you board.

  • Same days and chair times locked in as a standing booking
  • Return leg planned around your actual session end
  • Drivers briefed on fistula-arm care and post-treatment fatigue
  • Door-through-door assistance both ways on request
Book onlineCall 0450 393 397
A driver in uniform helping a passenger in a wheelchair beside the open side door of an accessible vehicle.

What we note on your file

  • Your unit, chair time and usual session length
  • Which arm your fistula is in
  • Whether you prefer quiet on the way home
Where we go

Hospital renal units and satellite centres

Western Australia's adult renal services run out of three metropolitan teaching hospitals, with satellite and community units spread across the metro so patients aren't all travelling into the city three times a week.

Hospital renal units

  • Royal Perth Hospital
  • Sir Charles Gairdner Hospital, Nedlands
  • Fiona Stanley Hospital, Murdoch
  • Armadale Renal Dialysis Unit
  • Joondalup Health Campus

Satellite & community units

Across the metro

  • Northern corridor units
  • Southern and coastal units
  • Eastern suburbs and hills units
  • Private dialysis centres

Any chair time

  • Morning shift, early starts covered
  • Afternoon shift
  • Evening and twilight shifts
  • Temporary unit changes accommodated

Visiting Perth on holiday dialysis? Book the whole block at once and the transport is handled before you arrive.

The cost, honestly

Three trips a week adds up. Here's how to cut it

A return trip three times a week is around 300 individual legs a year. At that frequency the subsidy arrangement matters more than anything else about the booking, and it's the part most people are never properly told.

The purple PTSS card is worth substantially more in an accessible vehicle

If you hold a wheelchair-subsidy PTSS card, the purple one, you receive 75% of the fare up to a maximum subsidy of $35 when you travel in your wheelchair in a wheelchair accessible taxi. In a conventional taxi the same card pays only 50%, capped at $25.

Across roughly 150 return journeys a year, that gap is not a rounding error. If you're a purple cardholder currently taking whatever vehicle turns up, this one detail is worth more than any discount a transport company could offer you.

TUSS vouchers stopped working in October 2025

The Passenger Transport Subsidy Scheme replaced the Taxi User Subsidy Scheme on 1 March 2025, and paper TUSS vouchers could no longer be used from 1 October 2025. Green TUSS cardholders were reissued purple PTSS smartcards carrying their existing entitlement.

If you're a long-term dialysis patient who was on TUSS for years and never made the switch, you may be paying full fare unnecessarily. The Department of Transport can sort it out on 13 11 56. Worth a phone call before your next session.

NDIS and standing rates

Participants with transport funded in an NDIS plan can generally use it for dialysis travel; we invoice plan managers directly or provide claim-ready receipts for self-managed participants. Where a subsidy doesn't apply, a standing booking can be set at an agreed rate rather than running on the meter each time, so the weekly cost is predictable.

PTSS rates and eligibility are set by the WA Department of Transport and Major Infrastructure and can change. Figures checked August 2026. Confirm your own entitlement on 13 11 56.

What it costs

Fares, PTSS and NDIS funding

Metro trips run on the WA Government maximum metered rates with no accessibility surcharge, and pre-booked journeys can be quoted as a fixed price. A purple PTSS card pays 75% of the fare, up to a $35 subsidy, when you travel in your wheelchair in a wheelchair accessible taxi.

See the full fare & funding breakdown
Good to know

Dialysis transport questions

You might also need

One fleet, one phone number. See every service we offer or the Perth suburbs we cover.

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Unhurried transport for older Western Australians. Appointments, outings, errands and family visits, with a driver who helps.

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Disability transport

Door-to-door accessible transport across Perth for any disability, whether you use a chair, a frame or nothing at all.

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One call, then it's handled

Set up your dialysis transport

Tell us your unit, your days and your chair time. We'll hold the slots and you can stop thinking about the trip.

Call 0450 393 397Send an enquiry
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