Day programs & community access

Day program and community transport in Perth

Recurring accessible transport to day centres, community access activities, social groups, sport and volunteering across the Perth metro. Set up once as a schedule, run consistently, and invoiced the way your plan or your organisation needs it.

  • Standing weekly schedules
  • Consistent drivers
  • Provider accounts available
What it looks like

Community participation only works if the transport does

Community access is written into a great many plans and delivered far less often than it's funded, and transport is usually the reason. A program three suburbs away is theoretical if there's no reliable, accessible way to get there every Tuesday and Thursday.

We run these as standing schedules rather than repeated bookings. The days, the times, the pick-up and the destination are set once. Participants and families stop having to organise it, and providers stop chasing it.

  • Day centres, community hubs and neighbourhood houses
  • Social and recreation groups, sport and disability sport
  • Volunteering, work experience and skill-building programs
  • The library, the gym, art class, church and the local pool
A support worker assisting a woman in a wheelchair inside the spacious interior of an accessible van.

Set once, then it runs

  • Same days, same times, same vehicle type
  • The same driver wherever rostering allows
  • Term and intake changes handled in one call
How it's arranged

Whoever's organising it, we'll work with them

These bookings come from participants, families, support coordinators and providers in roughly equal measure. Each needs something slightly different from us.

Participants & families

Book the schedule directly, nominate who we confirm changes with, and pay through your plan manager or with claim-ready receipts if self-managed.

Support coordinators

Set up transport for several participants at once, with consistent invoicing and one contact here rather than a new conversation each time.

Providers & day centres

Regular runs for your program invoiced to the organisation on account. Give us the roster and we'll cover it week in, week out.

Consistency

Why the same driver matters more here than anywhere else

This is the part of the service that can't be solved with a bigger fleet, and it's the part participants and families care about most.

For some passengers, an unfamiliar driver ends the outing

For a participant with a cognitive disability, autism or significant anxiety, a stranger in the driver's seat isn't a minor variation. It can be the thing that stops the trip before it starts. Routine is doing real work on these journeys, and a rotating cast of unfamiliar faces quietly undoes it.

We can't promise the same driver every single time and we won't pretend otherwise. What we do is keep participants on a consistent roster wherever the schedule allows, note communication preferences and routines on file, and tell you in advance when a regular driver is away rather than surprising someone on the morning.

What we'll record if you tell us

Whether the radio should be off. Which seat they prefer. Whether they need the same route each time. Whether a change of plan needs explaining before the vehicle moves. Whether they'll be waiting at the door or need someone to knock. Whether a particular greeting works and another one doesn't.

None of this is complicated, but it has to be written down somewhere that the next driver will actually read. That's the difference between a transport company and a transport service.

Shared runs cost less and often work better

Several participants heading to the same program can share a maxi vehicle on one run, including more than one wheelchair user. It's usually cheaper per person than individual trips, and for a lot of participants the social half-hour on the way there is one of the better parts of the day.

What it costs

Fares, PTSS and NDIS funding

Metro trips run on the WA Government maximum metered rates with no accessibility surcharge, and pre-booked journeys can be quoted as a fixed price. A purple PTSS card pays 75% of the fare, up to a $35 subsidy, when you travel in your wheelchair in a wheelchair accessible taxi.

Good to know

Day programs & community questions

Set it up once

Arrange a recurring community access run

Give us the roster: days, times, pick-ups and destinations. We'll run it week after week.

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